
The 2010 Cone Nonprofit Marketing Trend Tracker online survey reports that while word-of-mouth is tops, mobile messaging is last. Here's a ranking of the most effective approaches, according to survey responses; use it to help guide your marketing and promotion strategy and tactics:
- 81% by word-of-mouth from family or friends
- 80% through traditional media (e.g., newspapers, magazines, television)
- 74% in advertising
- 69% at events
- 66% in the store, on a package or at the register
- 64% through standard mail
- 59% through e-mail
- 49% through social media channels (e.g., Facebook, blogs, YouTube, Twitter)
- 29% on mobile devices (via text messaging)
It wouldn't surprise me if this information applied to communication from small businesses and other organizations, too. What has worked best for your nonprofit?